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terminology standardization

What's in a term? A terminology standardization process
01/12/2021

Let's set the scene: I'm brand new as the first Product Documentalist at a promising scale-up. As I attend trainings and initial meetings, I hear a million terms (to be expected). It didn't take long for me to realize, however, that different departments used different terms to refer to the same thing, plus a single term could sometimes refer to different things for different people. We discussed over a dozen terms during this iteration. For the...